GDPR
- Introduction
Silverline Rooms Ltd is committed to protecting the privacy of our customers and complying with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and store personal data, as well as the rights of our customers in relation to their personal data.
- Collection of Personal Data
Silverline Rooms Ltd collects personal data from our customers when they book a room, purchase services, or contact us for support. This data may include name, address, email address, phone number, payment information, and booking history. We will only collect personal data that is necessary for the provision of our services.
- Use of Personal Data
Silverline Rooms Ltd uses personal data to provide our services to our customers, including processing bookings, providing customer support, and communicating with customers. We may also use personal data for marketing purposes with the customer’s consent. We will never share or sell personal data to third parties for marketing purposes without the customer’s consent.
- Storage of Personal Data
Silverline Rooms Ltd stores personal data securely and only for as long as necessary to provide our services to our customers. We will delete or anonymize personal data when it is no longer needed for the purposes for which it was collected. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, destruction, loss, alteration, or disclosure.
- Rights of Data Subjects
Our customers have the right to access, rectify, or delete their personal data. They may also request a copy of their personal data or restrict processing of their personal data. Customers may also withdraw their consent for the use of their personal data for marketing purposes at any time.
- Data Protection Officer
Silverline Rooms Ltd has appointed a Data Protection Officer (DPO) to ensure compliance with the GDPR and to oversee our data protection practices. Our DPO can be contacted at admin@silverlinerooms.co.uk.
- Changes to this Policy
We may update this policy from time to time to reflect changes in our data protection practices or to comply with legal requirements. We will provide notice of any material changes to this policy.
- Contact Information
If you have any questions or concerns about our data protection practices or this policy, please contact us at admin@silverlinerooms.co.uk.